Batbaji believes gaming should be a source of enjoyment, not stress. Through responsible gaming, you can stay in control of your budget, your time, and your mental health. Use our tools and keep it fun.
Full responsible gaming support is always available to you at Batbaji.
Responsible Gaming at Batbaji means keeping gaming and betting as one part of your entertainment — not letting it take over your life. Online gaming can be a great experience, but in some cases it can become a habit that leads to harm for your family, finances, and mental health.
Batbaji is committed to providing a safe and fair gaming environment for players in Bangladesh. We believe responsible gaming isn't a restriction — it's a healthy habit that helps you enjoy gaming for the long term.
It's not always easy to notice when gaming starts becoming a problem. Batbaji wants you to stay informed. The FAQ below covers some common questions to help you assess where you stand.
Batbaji puts you in full control. Our platform offers several powerful tools you can activate anytime from your account settings:
You can set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately, while increases require a 72-hour waiting period — protecting you from impulsive decisions.
Decide in advance how long each session will be. Once that time is up, Batbaji will automatically end your session.
A pop-up will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost. It keeps you aware and in control.
Once your losses reach a set amount, betting will automatically be suspended for that day, week, or month. This is the most effective tool for keeping financial losses in check.
If you want to take a break for a few days or weeks, activate a cooling-off period. You won't be able to log in during this time, and it cannot be lifted before the period ends.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be fully deactivated and you won't receive any promotional communications.
Responsible gaming at Batbaji comes down to a few simple habits. Follow these guidelines and gaming will always stay enjoyable:
Batbaji strictly prohibits gaming services for anyone under 18. Age verification and KYC are mandatory at registration. Our advice for parents:
If you or someone you know is struggling with a gaming problem, you don't have to face it alone. Batbaji's support team is available 24 hours a day. You can also reach out for professional help:
If more than one of the questions below applies to you, consider reaching out for support.
Set your gaming limits in just a few steps — entirely on your own terms.
Log in to Batbaji with your username and password — available on both mobile and desktop, whichever is most convenient.
Click on your profile icon in the top right corner and select the "Responsible Gaming" option.
Deposit limits, loss limits, session time controls, or cooling-off breaks — choose one or more tools based on what works best for you.
Enter your limit and confirm. Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period.
Once your limits are set, a confirmation will be sent to your registered email address — keep it for your records.
How we protect you — by your side every step of the way
Set your own daily, weekly, or monthly deposit cap. Once configured, it runs automatically — no need to keep track of anything yourself.
Decide how long you want to play before you start. When your time is up, Batbaji automatically logs you out — no risk of playing longer than intended.
Pop-up notifications will appear at set intervals showing how long you've been playing and how much you've won or lost. Stay informed, stay healthy.
Gaming stops automatically once you've lost a set amount. It's the most effective safeguard for keeping financial losses in check.
Step away for a few days or weeks. Login is completely disabled during this time — ideal for resetting your mental wellbeing.
Take an extended break lasting anywhere from 6 months to 5 years. During this period, you will receive no promotions or communications — a complete pause.