Your personal information is completely safe with Batbaji. We never sell your data or share it without your permission. Read this policy and rest assured.
Every piece of your data is protected with SSL encryption and managed under our strict security policy.
Batbaji (https://batbaji.bet) is a trusted online gaming and Sports Betting platform in Bangladesh. We take the privacy of every user seriously. This Privacy Policy ("Policy") explains how Batbaji collects your personal data, how it is used, who it may be shared with, and the measures we take to keep it secure.
By using Batbaji's website, mobile app, or any of our services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and contact us at support@batbaji.bet.
This Privacy Policy forms part of Batbaji's Terms and Conditions and should be read alongside that document. We reserve the right to update this policy at any time. When changes are made, the publication date on the website will be updated accordingly.
Batbaji collects your information in several ways. Some data is provided directly by you, some is collected automatically, and some is obtained from third parties. A detailed breakdown is provided below:
| Data Type | When Collected | Why It's Needed |
|---|---|---|
| Full Name | At Registration | Identity Verification & KYC |
| Mobile Number | On Registration & Transactions | Contact & Security Verification |
| Email Address | At Registration | Account Contact & Security |
| Date of Birth | At Registration | Age Verification (18+) |
| National ID Card | During KYC Verification | Legal Identity Verification |
| Payment Information | On Deposits/Withdrawals | To process financial transactions. |
Batbaji uses your data only for specific, lawful purposes. We never use your information for anything not described in this policy. The main reasons we process your data are:
Batbaji takes great care when sharing your personal data with third parties. We may only share information in the following limited circumstances:
Batbaji works with a number of trusted third-party providers — including payment processors (bKash, Nagad, Rocket), game software providers, and cloud storage services. These partners receive only the data necessary to deliver their services and are required to comply with our privacy policy.
We may be required to disclose relevant data to authorities under court orders, lawful requests from government bodies, or Anti-Money Laundering (AML) regulations.
If Batbaji merges with or is acquired by another entity, user data may be transferred. In such cases, we will notify users in advance and ensure the same standard of protection is maintained.
Batbaji uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help us deliver a better experience for you.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.
Batbaji does not retain your data beyond what is necessary. Each data type has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal & Regulatory Obligations |
| Financial Transaction Records | 7 Years | To comply with financial regulations |
| KYC Documents | 5 years after the relationship ends | AML Regulations |
| Gaming History | 3 Years | Dispute Resolution & Audit |
| Support Contact | 2 Years | Service Improvement |
| Log Files & Session Data | 90 Days | Security Monitoring |
After the designated retention period, your data is securely deleted or anonymised so that you can no longer be identified.
Batbaji believes you should have full control over your own data. Under international data protection law, you have the following rights:
Batbaji's platform integrates certain third-party services that help us improve the quality of our offerings. These services operate under their own privacy policies. Batbaji is not responsible for the privacy practices of any third-party sites or services.
Batbaji strictly does not serve anyone under the age of 18. Our platform is intended exclusively for adults. Age verification is mandatory at registration, and age is confirmed through a national ID as part of the KYC process.
We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be securely deleted.
Batbaji reserves the right to update this Privacy Policy as needed. In the event of changes, we will:
Previous versions of this policy are kept in our archive. You may request access to an earlier version at any time.
Contact us for any privacy-related questions, concerns, or requests to exercise your rights:
Batbaji is committed to protecting your data — not just in words, but in practice.
Every data exchange on Batbaji is secured with 256-bit SSL encryption. No one can intercept or read your information in transit — the same level of security used by banking systems.
Batbaji never sells your personal data to advertisers or third parties. This is a core principle we stand by — no exceptions.
Your national ID and other KYC documents are stored in an encrypted vault, accessible only to authorized staff for specific, legitimate purposes.
We are always transparent about how your data is being used. There are no hidden agendas — we do exactly what we say.
Batbaji's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.
You have full control over your data — view, correct, or delete it at any time by contacting us at support@batbaji.bet.